Shipping policy

Shipping Policy

At Plain Coffee Co., we prepare and dispatch orders as quickly as possible.

Orders placed on business days are typically dispatched on the same day after payment is confirmed.

Orders placed on weekends or holidays will be dispatched on the next business day.

Shipping locations

We currently ship within Canada.

Shipping rates and delivery options are calculated and displayed at checkout, based on the delivery address and the shipping method selected.

Delivery times

Delivery times may vary depending on the destination, carrier, weather conditions, holidays, or other factors outside of our control.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Incorrect shipping information

Please make sure your shipping address is complete and accurate before placing your order.

Plain Coffee Co. is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Damaged, missing, or delayed orders

If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us at info@plaincoffeeco.com with your order number and, when applicable, photos of the package.

We will review the situation and assist you as best as possible.

Contact

For any shipping questions, please contact us at:

Plain Coffee Co.
Operated by Uplink Commerce Group
Email: info@plaincoffeeco.com
Montréal, QC, Canada